Social Mentality and Researcher Thinkers Journal, vol.5, no.26, pp.1796-1805, 2019 (Peer-Reviewed Journal)
The New Public Administration approach, which emerged as a reaction to the traditional public administration approach, has become the most popular approach in the field of public administration after the 1980s. However, the New Public Administration has been subject to heavy criticism since the 2000s. In the field of public administration, different approaches and reform approaches take place together; therefore, it can be said that a complex, diverse, contradictory and hybrid situation is on the agenda of the public administration field rather than the ”best way” approach. In order to define this paradigm shift in the field of public administration, the concept of post-new public management (Post-NPM) is used. Post-NPM is a kind of umbrella concept that aims to hybridize different, even contradictory principles, values, norms and reform proposals. The main criticism issues of the NPM approach are; private sector logic, customer point of view, unclear conditions, understanding of market and competition and social state. Actually, it can be said that the Post-NPM approach is based on these basic criticisms.
The aim of this study is to evaluate the Post-NPM approach in terms of paradigm shift in public administration, reform approach and citizen perspective. For this purpose, the academic studies on Post-NPM are examined; the arguments of the post-NPM approach on related issues will be tried to be determined. Due to the limited number of academic studies on the subject, all the studies are tried to be reached; it will be ensured that the issues to be examined are clarified. On the other hand, based on Post-NPM's reform proposals, changes in countries implementing these policy recommendations will be assessed. Thus, by evaluating the criticisms that Post-NPM applications do not carry a universal claim, a new proposal can be put forward. This study is important in terms of creating new ideas for national literature, interested researchers and public administrators.
Keywords: New Public Management, Post-New Public Management, Theory Discussions