Evaluation of Patients' Trust in Dentists According to Generations


Eroğlu Ö., Turbil A. M., Bayındır F.

FDI WORLD DENTAL CONGRESS, İstanbul, Türkiye, 12 - 15 Eylül 2024, ss.3-6

  • Yayın Türü: Bildiri / Özet Bildiri
  • Basıldığı Şehir: İstanbul
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.3-6
  • Atatürk Üniversitesi Adresli: Evet

Özet

INTRODUCTION: The aim of this study was to evaluate the trust in the dentist of patients who applied to prosthodontics department with dental trust scale questionnaire questions according to different generations.

METHODS: Questionnaire methodology was used to measure patients' trust in dentists. Ethics committee approval was obtained from Atatürk University Faculty of Dentistry. An 11-item Dental Trust Scale questionnaire was used to measure the level of trust in dentists. 206 patients were surveyed. Analyses were performed in IBM SPSS 25 program. Pearson Chi-Square and Fisher's Exact tests were applied to compare the answers given to the relevant questions according to age groups They were categorized according to generations using birth dates. In testing the relationship between categorical variables, Pearson Chi-Square test was performed when the sample size assumption (expected value>5) was met and Fisher's Exact test was performed when it was not met.

RESULT: As a result of the analyses, statistically significant differences were determined between the ages and the answers given to the question " I have no worries about putting your oral health in the hands of the dentist. " (p<0.05). Baby Boomer and Generation X participants had a higher level of trust in dentists than Generation Y participants.

CONCLUSIONS: Each generation of patients has different expectations and needs from dentists. Due to this intergenerational gap, ways to effectively build trust with their dentists and to treat all types of patients in the best way should be explored.

KEYWORD: generations, trust, dentist, patient, generation gap, scale

 

 

INTRODUCTION: The aim of this study was to evaluate the trust in the dentist of patients who applied to prosthodontics department with dental trust scale questionnaire questions according to different generations.

METHODS: Questionnaire methodology was used to measure patients' trust in dentists. Ethics committee approval was obtained from Atatürk University Faculty of Dentistry. An 11-item Dental Trust Scale questionnaire was used to measure the level of trust in dentists. 206 patients were surveyed. Analyses were performed in IBM SPSS 25 program. Pearson Chi-Square and Fisher's Exact tests were applied to compare the answers given to the relevant questions according to age groups They were categorized according to generations using birth dates. In testing the relationship between categorical variables, Pearson Chi-Square test was performed when the sample size assumption (expected value>5) was met and Fisher's Exact test was performed when it was not met.

RESULT: As a result of the analyses, statistically significant differences were determined between the ages and the answers given to the question " I have no worries about putting your oral health in the hands of the dentist. " (p<0.05). Baby Boomer and Generation X participants had a higher level of trust in dentists than Generation Y participants.

CONCLUSIONS: Each generation of patients has different expectations and needs from dentists. Due to this intergenerational gap, ways to effectively build trust with their dentists and to treat all types of patients in the best way should be explored.

KEYWORD: generations, trust, dentist, patient, generation gap, scale